Account control

What Responsible Gambling Tools Does Stonevegas Casino Offer?

Play only from 19+, and the deposit limits, loss limits, session time reminders, cooling-off period and self-exclusion sit in every account.

Set Deposit Limit

Licensed in OntarioRegulated by the Alcohol and Gaming Commission of Ontario under license 45136120, operating since 2015

Five facts to keep

Your Safeguards, Laid Out Clearly

Clear terms sit at the centre of how this casino works, so you always know who stands behind your account.

Minimum age19+

Regulator and licenceAGCO / iGaming Ontario, 45136120

National registerBetGuard (Ontario)

ConnexOntario helpline1-866-531-2600

Limit questions[email protected]

When play gets heavy

From Open Play to a Firm Stop

Useful the moment you want a boundary that holds whether the night goes well or badly.

Cap your top-ups

This cap restricts how much money you can add to the account in a set window. Switch it on before a session, especially if topping up has become a habit.

A ceiling on losses

Here the account tracks losses over a window and stops further play once that figure is reached. Choose it when you would rather know your downside before you begin.

Reminders on time passing

A quiet alert appears in your account at intervals you choose, so you can see how long you have been playing. Turn it on if hours slip past unnoticed.

Take a short break

A short break lets you step back from the account while keeping it intact for later. Reach for it when you feel tense, rushed or simply need distance.

A firm stop

Choose this when you want the account blocked for a defined term and no access to play. It is the firmest tool here, and it can be joined to the province-wide BetGuard register.

A limit that sticks

Opening the Limit Screen in Your Account

You will know where the limit screen lives and what to confirm before it takes effect.

Settings first, play later

Sign in and open the responsible gambling or limits area of your profile. Check that you are in your own account and not a shared device profile.

Choose what to cap

Pick the limit that matches your concern: deposits, losses, playing time or a break. Each one is set separately, so read the labels carefully.

A period that fits

Decide the window the limit covers, such as a day, a week or a month. Then enter a figure you can keep without strain.

Confirm and read

Confirm the change and read the message that follows. A lower limit applies at once, while a looser one waits through a cooling-off period of at least 24 hours.

Catching it before it costs you

Signs usually arrive quietly, long before anything feels serious. Catching them while they are small gives you room to do something simple: set a deposit limit in your account, or take a pause for a few hours.

These show up in everyday life rather than on a screen, and they tend to build slowly.

Hiding your play from people close to you
Spending money set aside for bills
Chasing a loss with another deposit
Playing longer than you decided beforehand
Borrowing to keep playing
Feeling restless on days you do not play
Promising to stop and starting again

Free and confidential help

Confidential support across Canada

You will know three free services, their hours and how to reach each one.

ConnexOntario

ConnexOntario offers confidential guidance by phone for players and for relatives, and it answers around the clock, every day of the year. 1-866-531-2600 connexontario.ca

Responsible Gambling Council

Reachable online, the Responsible Gambling Council is an independent Toronto non-profit covering safer play, signs of harm, self-exclusion, debt pressure and where to find help. responsiblegambling.org

iGaming Ontario

iGaming Ontario runs the province's regulated online market and operates BetGuard, the self-exclusion register; its pages show players and relatives how one sign-up reaches every regulated Ontario site. igamingontario.ca

A day off versus a long stop

A break of hours. Your account holds a short pause, the lightest brake: you pick a stretch of hours or days, confirm it, and deposits and play stop until it runs out. Nothing closes for good, so you can return when the pause ends.

Closing the door for months. A longer block, the casino self-exclusion, shuts play in your account for the whole term you choose, and it cannot be lifted early. Request it from the settings, and deposits and bets stay frozen until the term runs out.

Will BetGuard cover every site? One sign-up at BetGuard, Ontario's register run by iGaming Ontario, covers every regulated online gaming site in the province, including OLG. The shortest term is 6 months, with 1 year, 5 years or a custom term available, and it cannot be shortened once active. betguard.ca

When something feels off

Where do I go for help in Canada?

Read this when a tool confuses you or someone close to you plays too much.

Why must I be 19 or over to open an account?+

Ontario sets the minimum age for regulated online gaming at 19, and Stonevegas Casino follows that rule for every player in the market. Age is confirmed during verification, before withdrawals are released. This keeps the account in the hands of someone legally able to play.

Does self-exclusion here also cover other casinos?+

Yes, if you sign up for BetGuard, the register run by iGaming Ontario. One registration there covers every regulated Ontario online gaming site, including OLG, for at least six months. A block set only inside your Stonevegas Casino account stays with this account and does not reach other operators.

Where do I change a limit I set earlier?+

Your deposit and loss limits live in the account section where you first set them. A lower ceiling applies sooner, while loosening a limit only takes hold after a cooling-off period of at least 24 hours. That pause exists so a decision made mid-session cannot undo a calmer one.

A relative plays too much; can someone advise me?+

Yes. ConnexOntario answers on 1-866-531-2600 around the clock, every day of the year, and its advisers talk to relatives as well as players. The Responsible Gambling Council in Toronto also explains the signs of harm and where debt guidance is available.

What does a cooling-off period stop, and when can I play again?+

A cooling-off period closes play and deposits for the stretch you choose, and the account reopens on its own once that stretch ends. Nothing needs to be requested afterwards. Use it when you want distance for a while rather than a lasting block.

Can I end a self-exclusion before its period runs out?+

No. Once a self-exclusion is active it runs for the whole chosen term, and BetGuard terms of six months, one year, five years or a custom period cannot be shortened. Choosing the term is therefore the moment to be careful, since the decision holds.